Over 7 years experienced in Operations, extensive in Food Safety & Hygiene, result – driven professional with proven business development and management experience. Have passion in human resource, work for more 20 companies and trained more than 1000 staffs and managers over the country.
CONSULTANT - ASISTANT PROJECT - APPLICATION SPECIALISTAIM VIET NAMJULY 2016 - AUGUST 2019
– Support Kitchen Hygiene of brands: Pizza Hut, Pizza Company,
Jollibee, Lotte Mart, Big C, Bay Hotel, New World, Prince Hotel.
– Training/ Update information to staffs.
– Audit Internal for better service.
– Receive/ Follow/ Solve complaint, problems.
– Report monthly/ quarterly/ yearly.
– Set up meeting to do MRR Report for GM.
ACTING RESTAURANT MANAGERVTI - PHO 24AUGUST 2014 - APRIL 2015
– Set up new line – Heading to new look of Pho 24. Open first store in
Pastuer Street. Follow HACCP and new experience of customer about
– Training Staff/ Manager for new line/ new service.
– Set up store from begin. And handover to next manager.
– Scheduled staffs/ supervisors monthly.
– Update new information from GM deparment to staff and manager.
– Update soft skill for all staff. Make sure customer have better
experience at restaurant.
– Set up with maketing to have new combo to improve sale.
ACTING RESTAURANT MANAGERTHE COFFEE BEAN & TEA LEAF2010 - 2014
– Staring from a part-time staff and grown with brand over years.
– Report sale daily/ monthly.
– Managing over 20 staffs and ensure the shift to be good.
– Setting up a specific plan for each staff in shift.
– Solving problems relate to customer and staff in shift.
– Controlling order and stock items in store.
– Inventory weekly and monthly.
BACHELOR OF HOSPITALITY/ TOURISM/ HOTEL MANAGEMENTCOLLEGE - BACH VIET2010 - 2014
2016 IELTS Certificate with score 5.0
2019 Korean Language – Begin
Logical thinking and creative80%