An organized and results-oriented Customer Service who are competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritize. Seeking a new, challenging role in a charity which will utilize existing skills.
Customer ServicesLALAMOVE12/2018 - 5/2019
– Receive calls to the hotline to ensure the right target is required: Enthusiastic and effective instructions for processing and
– Handling complaints and feedbacks from Drivers + Customers via hotline, chat, and email
– Interact with Driver Management + Sales Department to solve and receive problems, report problems
– Manage, track and coordinate orders on the system.
Bachelor of Business ManagementERC INSTITUTE2018 - 2019
Diploma of Marketing & Sales ManagementPSB COLLEGE2016 - 2017