.Carry & deliver monthly Sales Target

. Managing JobStreet’s customer effectively by phone and email when they have recruitment demand and contact to company.
. Provide Recuitment Solutions and Package Price to customers, ensure customers to understand clear about price end service

. Follow up to answers concerns, maintain relationship and convince customer to use services
. Be responsible for Contract sign up & payment process when customers agree to use services.
. Support full registration process and advise customers on how to post their jobs advertisement themselves through system and where necessary guide customer in doing so.
. Work closely with team members and other departments in order to ensure
seamless operations and customer management with the excellent and professional sales & customer service.
. Submit weekly/monthly reports and within the specified time frame.

. Mentor & work closely with 2 team members in team to ensure seamless operations and team will deliver monthly target
. Any tasks assigned by direct or above managers when needed

Since September 2017, I’ve been promoted to Senior Customer Services with title Customer Services Executive.

Customer Service and Candidates Care:

. Managing JobStreet’s customer effectively by phone and email, in order to ensure that they remain loyal JobStreet.com’s customers (employers and candidates).
. Provide excellent customer service and make it the cornerstone of the customer’s JobStreet experience.
. Be responsible for Quality of the Job
. Advertisement, DIY Usage of JobStreet’s customers
. Advise customers on how to post their jobs advertisement themselves through SiVA and where necessary guide customer in doing so.
. Work closely with team members and other departments in order to ensure
seamless operations and customer management with the excellent and professional customer service.
. Submit weekly/monthly reports and within the specified time frame.
. Any tasks assigned by supervisors & managers when needed

Support project to enhance internal & external process for more productivity and effectives of work flows.

Any task assigned by supervisor and manager

Customer Service and Candidates Care:

. Managing JobStreet’s customer effectively by phone and email, in order to ensure that they remain loyal JobStreet.com’s customers (employers and candidates).
. Provide excellent customer service and make it the cornerstone of the customer’s JobStreet experience.
. Be responsible for Quality of the Job
. Advertisement, DIY Usage of JobStreet’s customers
. Advise customers on how to post their jobs advertisement themselves through SiVA and where necessary guide customer in doing so.
. Work closely with team members and other departments in order to ensure
seamless operations and customer management with the excellent and professional customer service.
. Submit weekly/monthly reports and within the specified time frame.
. Any tasks assigned by supervisors & managers when needed

Any task assigned by supervisor and manager