To work at multicultural professional environment, especially obtain a position in the clerical – administrative field or restaurant business or merchandise field where I can practice English – Russian – Chinese, broaden my horizons and gain more and more experiences in many various fields. For me, I don’t have any troubles when working in a new field because I am careful, smart, quick learner and have responsibility.

Kinh nghiệm làm việc
  • sales departmentEPP Vietnam Co., Ltd - Hung Yen, Vietnam
    April 2019 - Now

    Find out customer via Alibaba, social network and buy data
    Post products with high quality, beautiful images
    Make keyword advertising and use it on yellow pages, Alibaba
    Join in training with Chinese Specialist every month about growing up revenue
    Work with factory about sample, price, time of shipment
    Consult guests to choose products accurately, suitable for usage
    Check price of shipment from Hai Phong port to foreign port
    Caculate CIF price, insurance fee, product rate
    Make all quotations, adjust some specification of products in order to meet guest demands
    Update database of guests everyday

  • an assistant managerCau Go Restaurant Hanoi, Vietnam
    November 2018 – March 2019

    Have short briefing the staffs when they start working-shift (when manager is absent)
    Follow all the staffs, teach them about controlling time, cleaning working area, serving guests
    Get booking from customer on phone and via email
    Directly communicate with guests in order to close to them, understand what they like
    Handle guests’ complaints or their feedback
    Update database of guests, collect all necessary information about guests
    Notify guests new information about advertising, promotion, special menu
    Report to Manager about business activities
    Join in all meetings with other department, with General Director in office

  • management fieldKowloon International Center Moscow, Russia
    December 2014 – March 2018

    Have short briefing the staffs when they start working-shift
    Arrange duty roster, assign work all the staffs and follow up it
    Check all the equipment around working area
    Guide all the staffs how to work effectively, how to serve guests professional
    Handle guests’ complaints or their feedback
    Looking for guests, create plan for growing up revenue
    Update database of guests, collect some necessary information about guests
    Notify guest new information about center (for advertising, for promotion…)
    Directly join in the negotiations and sign contracts with customers, partners, suppliers
    Report to Director about business activities
    Organize all camping trips, team building for employees
    Support other departments in operation
    Other tasks are directed by Director

  • merchandise department,Angelina Co., Ltd Ryazan, Russia
    February 2013 - 2014

    Take buying materials for production department
    Directly join in the negotiations and sign contracts with suppliers about materials
    Find some materials according to guidelines of design department
    Coordinate with production dept about providing enough quantity & good product quality
    Control all materials, which are using in production
    Maintain present customers and looking for new partners, agencies for upselling products
    Handle all complaints of agencies and inform production department
    Update customer’s tendency every season
    Other tasks are assigned by Manager

  • manager cum internal accountantSy Phu Restaurant Hanoi, Vietnam
    July 2009 – December 2012

    Arrange duty roster of 2 receptionists, assign work for them and follow up it
    Organize orientation training, guide them how to get reservations effectively
    Also teach them how to choose suitable places for guests to ensure maximum capacity of seat
    Print bills, make payment and write red invoice for guests
    Make payment for all suppliers, check and calculate quantity of all goods in storage
    Create salary tables for employees and calculate it
    Report to Director about business activities, about revenue everyday

  • A part-time jobAlfresco’s restaurant Hanoi, Vietnam
    December 2006 – 2008

    Prepare all instruments as dishes, bowls, glasses, chopsticks, fork, knife, napkins, toothpick, …
    Welcome guests, show the table which is suitable for them
    Put menu, take order, serve, take care customers carefully, meet their demands quickly
    Take all orders exactly, especially foreigner on telephone
    Dealing of payment with customers, take red-invoice
    Reset up the table after guests have finished and gone out

  • consultantOriflame cosmetic Hanoi, Vietnam
    2005 – November 2006

    Give some necessary information customers, sell products

Trình độ học vấn
  • Bachelor of Russian LanguageHanoi University - Hanoi, Vietnam
    June 2009

    – Russian language
    – Translating method
    – English language
    – Computer: Microsoft Office such as: Microsoft Word, Excel, Power Point
    – Communication in every form

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