GIỚI THIỆU

I want to work in international environment , professional, dynamic. i can develop myskills and develop for your company so that I have a lot of experience in my work whichi selected

Kinh nghiệm làm việc
  • Team leader customer service and assistant for supervisorLONG GIANG JOINT STOCK COMPANY
    7/2017 - 2/2019

    – take care and handling the customer complaints
    – Handling situations related to building service
    – make the contracts
    – contact with suppliers : gym, pool , office for rent
    – manged reception team members and arrange roster for staff
    – manged the office leasing department
    – consulting and closing contracts with tenants
    – Support accountant for collect management fee of the building.
    – Prepare the contract for partners, suppliers as well as office tenants.
    – Guiding residents to register water, electricity and office administrative tasks.
    – To coordinate closely with manager to train the process of handling situations as well
    as training the style of work and behavior of the staff to customers in the most
    professional
    – Coordinate with leaders to propose programs of gratitude to customers, giving gifts
    on holidays and Tet holiday.
    – Proposing and making reports on expenses related to stationery and signboards for
    the building
    – Closely coordinate with security and housekeeping to make the lobby area more
    beautiful in the eyes of customers

  • Sale Real estateĐẠI QUANG MINH JOINT STOCK COMPANY
    3/2016 - 9/2016

    – Finded the customer, closing sale
    – Introduce project and provide information and real estate consultant to customers
    – Prepare documents and contracts for customers
    – Coordinate with leaders to propose programs of gratitude to customers to maintain
    and create trust from the company to customers
    – Handling the customer complaints about the company’s product quality
    – coordinate with other departments to find solutions to solve for customers.
    – Support to hand over the apartment as well as guide the equipment in the apartment
    to the customer

  • Team Leader reception at CANTAVIL ApartmentREAL ESTALE SAVISTA COMPANY
    7/2015 - 1/2016

    – take care tenants , provide the information and forms for tenants
    – making the report, arrange roster for employee
    – halding the customer complaint of residents
    – To coordinate closely with manager to train the process of handling situations as well
    as training the style of work, discipline and behavior of the staff to residents.
    – collect the building management fees.
    – coordinated with the cleaning service department to clean the lobby in the most
    efficient way.

  • Receptionist3 STAR PARADISE HOTEL
    10/2014 - 06/2015

    – Identify guests to welcome guests in the most professional.
    – Receive bookings from sale as well as on the system to prepare rooms for guests.
    – Check-in, check-out for guests
    – cashier
    – Handling the customers complaints.
    – Sale rooms to increase revenue for hotels.
    – Assist the team leader in making operational reports from the reception.
    – Coordinate with departments such as security, housekeeping to welcome guests
    professionally.
    – Provide vouchers as well as tour information, restaurants, entertainment situations for
    customers

Trình độ học vấn
  • BANKING & FINANCEPSB UNIVERSITY SINGAPORE
    OCT 2010 - MAY 2014
  • SAIGON TOURISTCERTIFICATED OF FRONT OFFICE OPERATION
    3/2015 - 7/2015
Danh hiệu & Giải thưởng
  • dance for idols
    2013-2014
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