Mong muốn: Tiền thưởng, Chăm sóc sức khỏe, Đào tạo, Cơ hội du lịch, Hoạt động nhóm

Kinh nghiệm làm việc
  • Senior Business Analyst Amaris
    2/2017 - now

    · Give consultant based on
    o Symphony GOLD as Retail in Supply Chain business domain
    o CRM such as POS, Customer management, Promotion management, Customer on demand …
    o Oracle EBS accounting such as AR (Account Receivable), AP (Account Payable), FA (Fixed Asset), GL.
    o Other software for Invoice Matching process, Cash
    Reconciliation system, Bonus advance support (BAS)…
    · Working directly with customer for change management between As-Is Process and To-Be Process.
    · Ensure SOP (Standard Operation Procedure) and training material of customer are up to date following To-Be Process.
    · Support customer for Test Case/Scenario and UAT.
    · Play Coordinator role between Customer and third party software.

  • Business Analyst LeaderCommGate
    4/2015 -1/2017

    · Support Singapore site for ERP project based on Odoo (OpenERP) solution and Software Products from Product team.
    · Compile Document: URS (User Requirement Study, Questionnaire), Mockup (Wireframe), UAT, User Guide, Test Scenario….
    · Meeting with Service Delivery department and customer in Singapore to gather requirements.
    · Manage Tasks in Asana and TeamGantt to assign to Dev member.
    · Play QC role and perform UAT to Service Delivery Department.
    · Do research third party software for integration with our product such as API, Functionalities etc.
    · Compile product roadmap for software product.

  • Business AnalystFPT Software
    2/2013 - 3/2015

    · Business Consultant
    o Giving the consultant to prospect customers about the DMS solution of FPT in FMCG Business.
    o Gathering requirement then report to sales department.
    · Business Analyst in Masan Consumer project
    o Analyzing and Mapping Data for ETL integration, Gamification.
    o Utilizing Talend Open Studio tool for ETL job of integration.
    o Gathering requirements from other department.
    o Preparing Test Scenario, Mockup.
    o Training Level 1 and Level 2 support team about the business flow and technical flow.
    o Support BI report in OBIEE Oracle to create report for Sales Department of customer.
    o Support UAT in testing, verifying bugs/issues.

  • ICT Solution ConsultantTrends and Technologies Inc Viet Nam
    1/2011 - 1/2013

    · Giving a consultant to customer about ICT solutions
    o Network
    o Wireless
    o System
    o Storage/Backup
    o Communication telephone
    o Monitoring system.
    · Playing Presales role for supporting Sales Department, Purchase Department and technical team.
    · Managing configuration in projects as main contact with customer.
    · Coordinating with other partner for tracking process.
    · Co-operate with Cisco, Juniper, HP and Avaya vendors to support customers.
    . Join the training course and seminars of Cisco, Juniper, HP, Avaya and VMware.

Trình độ học vấn
  • Network Administration, Faculty of Science & TechnologyHoa Sen University
Các kỹ năng
  • Problem Solving
  • Analyis
  • IT - Hardware/networking
  • Documenting & Reporting
  • SQL Database
  • Advanced
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