Kinh nghiệm làm việc
    November, 2001 to February, 2007

    ▪ Responsible for all activities in document and customer service department.
    ▪ Be person in charge for all oversea matter with HQ in Germany and some hub in SIN, HKG,
    ▪ Performing cargo plan for Feeders, loading cargo list and understand how to control and
    balance, volume, G.W… of the vessel while loading and sailing.
    ▪ Control the import empty volume to support the volume booking, sending the request of
    “empty volume balance area” once needed, avoid longstay case…

    March, 2007 to 2015

    ▪ Undertake as Deputy Manager for document Dept and customer Dept.
    ▪ Keep contacted and negotiate to all VIP accounts and control booking for them.
    ▪ Control the volume empty to match export volume, request depots to supply empty as “first
    in first out”, control empty containers in good condition to avoid any customer complain.
    ▪ Keep in touch with operation executive when loading cargo and know how to solve problems
    such as shortfall or overload, how to cutting down the cargo from loading list….
    ▪ Enthusiasm and skilled in getting new shippers in new schedule or voyage.

    ▪ Well co-ordinate Customer Service Team to operate all business. Understand, well-
    communicate and have good relationship with other departments to handle all customer

    requires smoothly.

    March, 2015 to 2018

    Develop the assigned category and/ or brand marketing plan: monitor market, consumers &
    competitors to identify opportunities & recommend strategies; forecast volume to develop
    ▪ Define positioning; create marketing programs; establish pricing strategy; build
    communication strategies; plan activations – promotions to build category connection with
    consumers. Define marketing DME and proper allocation across the Marketing mix elements
    to achieve brand profit objectives.
    ▪ Innovation: explore feasibility of potential products which are in-line with company’s strategic
    focus; research & identify unmet needs to launch new brand / NPD; co-ordinate to
    implement NPD; plan & execute launching campaign.
    ▪ Integrated Execution: ensure that marketing efforts (advertising, promotions, sampling,
    marketing assets, in-store…) are integrated within a consistent overall brand marketing plan.
    ▪ System Alignment: co-ordinate between external partners and internal departments to
    ensure the implementation of marketing activities, all aligned with the system. Create
    appropriate tracking procedures to ensure proper execution of these activities.
    ▪ Monitor plan execution: in consistency with EU/USDA organic standards. Ensure highest
    possible quality output from agencies/suppliers via formal documentation of annual agency
    contracts, transparency reports, briefing process, audits and evaluations.
    ▪ People Management & Capability Development: Build the team to work well together; Set up
    KPIs to evaluate performance; Support staffs to complete their responsibilities; Develop staff
    talent, with relentless focus on motivating team towards function goals, propose staff training
    & coaching.

Trình độ học vấn
  • Bachelor degree in Marine Transportation Economic.Vietnam Maritime University
    1998 – 2002
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