Work in an active and professional environment wit h precious opportunities f or career advancement
Educational Consultant & Sales ExecutiveVUSMar 2016 - Now
– Customer consultation, tailoring of course to customer need, calculate and inform course price
– Manage customer walk-ins, telephone and email inquiries
– Coordinate class opening and scheduling with other Education Consultants and Supervisor/Manager
– Provide excellent post-sales service and follow-up to maintain high customer satisfaction
– Develop relationships with customers to maximize referral and renewal opportunities
– Take excellent care of students and build trust with parents to foster client fidelity
– Show passion and commitment to ensure students reach their educational goals
– Maintain center facilities and related equipment: clean, tidy, workable
– Manage center issues, receive student/parent feedback and complaints and de-escalate and resolve wherever possible
– Identify opportunities for center improvement, work process improvement and service delivery to customers
– Uphold company values and ethics and strictly follow company policies and management directives
– Share Best Practices with other staff members and fellow centers
– Perform tasks as assigned by Center Manager
– Assist other center and VUS staff as needed
Event PromotionSamsung, HTC, PNJ ,Tommy Shop,The Blue ,Addidas...Dec 2014 - Dec 2015
• Pose for artists and photographers
• Promote products and services in television commercials, on film, or in videos.
• Stand, turn, and walk to demonstrate features of garments for observers at fashion shows.
• Pose as directed, or strike suitable interpretive poses for promoting and selling merchandise or fashions during appearance
Part-time JobsMylife coffee shop, Tam Hao RestRaurant, Saigon Tourism Vocational College
• 6 months working as waitress at Mylife coffee shop
• 4 months working as waitress and cashier at Tam Hao Restaurant.
• 3 months in English Teaching Assistant at Saigon Tourism Vocational College.
IELTSThe International Education InstituteJan 2016 - May 2016
Fluent in English spoken and writting
Marketing and Business ManagementThe International Education Institute, Ho Chi MinhSep 2013 - Dec 2015
Sales & Marketing85%