Mui Dang Dinh

Bachelor degree of Software Engineering

ABOUT ME

Over 5+ years’ experience as a manager of various project teams and work on various challenging projects. I am highly driven, energetic and adaptable to any pressurised working environment. I am skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue.

Work experience
  • Software Department ManagerSAIGON BPO Ltd
    From 05/2016 – Now

    • Plan, facilitate, and evaluate system design specifications
    • Estimate costs, risks, and delivery time
    • Monitor, guide, assist, and direct a team of software developers
    • Manage all phases of the software development life-cycle (SDLC) for custom solutions
    Identifying change and coordinating and managing the delivery of change
    • Manage detailed work plans and projected schedules, and ensured project outcomes
    successfully meet client expectations
    • Acting as a mediator between team members and with external stakeholders when
    conflicts arise
    • Routinely handle tense situations to garner agreement and move forward with general
    consensus solutions or acceptance of proposals
    • Appointing individuals to the project team, and making sure that all the project team are
    of the appropriate quality and experience
    • Responsible for all software development management
    • Prepared and monitored key performance reports: monthly, quarterly and yearly
    • Guide new staff/volunteer, through recruiment and induction. Monitored and reviewed
    completion of probationary period
    • Built and maintained effective, trusting, working relationships with stackholders,
    partners, internal colleagues and commissioners
    • Networked, attend and confidently contributed in meetings both internally and
    externally
    • Contribute to the business plan/action plan on organisational and local level, using
    SMARTER concept, disseminated to staff
    • Ensured safe working pratices for staff and customers by ensuring policy and processes
    where adhered to
    • Accountable for ensuring robust safeguarding policy and processes were followed
    • Handled sensitive and confidential information inline with confidentiality, policy and
    processes

  • Software Project LeaderDIGI-TEXX
    10/2014 – 04/2016

    • Planned, facilitated, and evaluated system design specifications
    • Monitored, and controlled all aspects of project life cycle
    • Monitored goal progress and motivated performance
    • Discussed technical issues with the team and find solutions
    • Estimated costs, risks, and delivery time for various projects
    • Assigned work to the team and fix deadline
    • Evaluated engineers and provided training to keep them up-to-date on changing
    technologies
    • Communicated and collabourated with customers regularly to ensure quality
    development and service delivery
    • Refined and updated business and technical skills
    • Ensure quality and standard in software projects
    • Reported to the management team

  • Team Leader R&D SoftwareTelecommunications Equipment Ltd (A member of VNPT- Technology)
    10/2012 – 09/2014:

    • Managed project development planning, processing and performing
    • Researched and recommended solutions to apply into project
    • Analyzed functional requirements, translated them into test cases
    • Prepared, maintained Test Plan, Test Scripts and Test Procedures
    • Lead selection of the appropriate technology for each component to be developed
    • Identified risks and made risk assessments
    • Adhered to deadlines through follow up the tasks with team members
    • Oversaw software process and software regulatory requirements
    • Integrated software from different teams
    • Researched and developed Social Ecommerce Platform, Anti-theft Solutions For
    Containers

  • Back-end DeveloperGNT Vietnam
    09/2010 – 09/2012:

    • Built reusable code and libraries for future use
    • Coordinated analysis, design, implementation and test of a large software system
    • Maintained and evolved in class back-end infrastructure
    • Optimized the application for maximum speed and scalability
    • Implemented security and data protection
    • Designed and implemented data storage solutions
    • Estimated effort for architecture, design, and development tasks
    • Integrated user-facing elements developed by front-end developers with server side
    logic
    • Contributed creative ideas and insight for improving usability of our web tools
    • Prototyped and created code reviews
    • Troubleshooted and solved complex problems

  • Java Developer, Data Recovery SpecialistInstitute Of Computer
    05/2008 – 09/2010

    • Maintained and developed company website
    • Recovered data from customer’s computer
    • Wrote blog post for online marketing
    • Developed the application support internal communications

Education
  • Bachelor degree of Software EngineeringUniversity Of Information Technology, Ho Chi Minh, Viet Nam.
    10/2006 - 06/2011:
Skills
  • Communication skills
    85%
  • Software development
    85%
  • Scrum methodology
    85%
  • Problem solving and customer service skills
    82%