ABOUT ME

In my current position Iam a high performing with an established track record of exceeding sales goals and maintaining high level of customers satisfaction. I have a knack for problem solving and work well independently with little oversight. Iam a resourceful analytical and creative problem solver. Futhermore to what may i contribute to your company , with my years of experienced in hospitality management ( Australia), iam familiar with warm and cold calling as well as creating best impression in customer presences. As part of the bank i hope to bring my hard-working , well adopted nature and sales expertise to work for you in order to substantially increase both your customer base and bottom line. Career Path Take advantages of sales skills & experience and understanding of market to become a professional Sales Staff and bring a lot value to Customers. From that, I will contribute to development of the Company.

Work experience
  • Senior consultant - Team LeaderTaleed Academy
    6/2015 - 7/2017

    Meeting prospects regarding study overseas
    Compare and contrast student profile for study plan and future insight
    Tutoring student for scholarship motivation letter
    Negotiating in regards to student overseas tuition fee scholarship Providing nessesary standardised test ( ielts / Gmat / Sat ) in regard to scholarship application
    Assisting student to fulfil visa requirement
    Specialized in Australia / America / Canada study and future immigrate requirement

  • Restaurant Manager - Purchasing - SaleSONG HAU TOURIST JOINTSTOCK COMPANY
    6/2013 - 6/2015

    Getting Trained for customer approach CanTho Region Customer Behaviour Analysis
    Purchasing – Kitchen manager
    Looking for new supplier for the whole tourist attraction zone Set up Stock in / stock out procedure
    Kitchen staff arrangement
    Quality control
    Set up Kitchen Procedure
    Achievements and skills gained:
    As per owner order – follow up and learning to do time arrangement Get to fit in multiple position to understand how Vietnam company function
    Broad understand of big company co-operate arrangement between department

  • Internship - Shift supervisorSofitel on Collins (Aus)
    11/2010 - 6/2013

    -Casual Fine dining Experiment
    – Dynamic Tourist Interaction
    – Take booking- Booking Arrangement
    – Greet Customer- Seat Customer down – upsale suggestion Achievements and skills gained:
    – Be assessed positively by the shop’s boss: active, extremely adaptable…
    – Observe, learn and catch customers’ taste well.
    – Improve English Communication Skill.

  • INDOCHINE RESTAURANTFront of House Supervisor
    11/2010 - 6/2013

    – Dining floor planning on waiter
    – Waiter Arrangement
    – Take booking- Booking Arrangement
    – Greet Customer- Seat Customer down – upsale suggestion Achievements and skills gained:
    – Be assessed positively by the shop’s boss: active, extremely adaptable…
    – Observe, learn and catch customers’ taste well.
    – Improve English Communication Skill.

  • Labour ManagerHUNGRYJACKS PTE LTD
    6/2010 - 4/2013

    Main responsibilities:
    -Roster + Labor calculation
    Matching labor with budget from headquarter
    Save on Overtime + penalty rate by planning + hiring
    Drive innovation and reduce pay rate per hour
    – Food Waste control
    Achievement and skils gained:
    Situation handling – communication with higher management skill Staff information sharing and communication skill
    KPI on driving profit and sales
    Important of HR and labor rate per hour
    Management skill

Education
  • Public RelationDeakin University
    5/2010 - 4/2013

    International Student Dean’s Scholarship ( 20% Tuition Fee) Honors Degree

Skills
  • Negotiation
    90%
  • Presentation
    92%
  • Customer Service
    95%
  • Teamwork
    85%