More than 5 years experience in education help me to get the perfect background for trying a new role with higher position.
Senior ConsultantVIET NAM USA SOCIETY ENGLISH TRAINING CENTER - VUS1/2012 - 4/2017
. Responsible for pushing sales target of the Young Leader Program.
. Purpose the marketing stratery and put out sales strategy for business to lead the team reach the KPI goals per month.
. Providing excellent post-sales service and follow-up to maintain high customer satisfaction for maximize referral.
. Main responsible for handling complaints from parents and students.
. Training new staff and giving initial employee reviews.
. In charge of placement test for the kids and substitute teacher for Superkids program.
Sale CooporationLG-VINA COSMETICS CO.,LTD2/2011 - 9/2011
. Examine client’s skin in order to evaluate skin condition and appearance.
. Consult skincare routine and offer product family suitable for improving existing skin condition.
. Partner with the Marketing Department to establish an action plan to drive retail sales.
. Meet and negotiate with retail outlets.
. Get more relationships and improve communication skills.
Sale CooporationTHE AUSTRALIAN AND NEW ZEALAND BANKING GROUP LIMITED - ANZ7/2009 - 12/2009
. Offering the benefit of using the credit cards to the customer: interest-free within 45 days, linking installments without interest within 6-12 months…
. Reach to the month target and take caring customer after sales. . Get more relationships and improve communication skills.
International Payment Department - Final InternshipSAI GON THUONG TIN COMMERCIAL BANK - SACOMBANK3/2009 - 5/2009
. Make inspection of arrival documents and find out discrepancies between contract and letter of credit (L/C) to request the beneficiary amend.
. Businesses can only open a letters of credit when they satisfy all the conditions the bank offer such as: deposit rate, credit granted, insurance of the third parties and proof of property etc…
. To record documents, handle and transfer L/C to customer after finished opening.
. To endorse bill, enter records of arrival documents…
. Realize the effect of UCP 600 in the documentary credit in payment process.
Import Export Department - Mid Internship HAI LUU TRADING & SERVICE CO., LTD8/2008 - 9/2008
. Learn more about the process of ex-importing network; the way how to register a certificate of origin (C/O), establish packing list (P/L), analysis of quantity and quality of goods…
. Prepare customs declaration and related documents for submitting to Customs
. Build strong relationship with current & potential customers, attend customer’s inquiries through phone and email.
. Get more communication skills.
Association programHoa Sen University11/2007 - 11/2007
PR collaborator of “CAT – Certified Accounting Technician”
. Learn how to write a press release and build the seminar plan to public relation for CAT programs
. Did the preparation work such as: contact and arrange seating for the participants at the seminar.
. Press released on Nguoi Lao Dong News and the event of CAT celebrated successfully.
. Realize the important of Communication and Public Relations.
Bachelor of Business Administration (BA)Hoa Sen University11/2009 - 11/2011
. Pass with Distinction
. Toeic Marks 2011: 680/990
Bachelor of Foreign Trade (FT)Hoa Sen Univerity9/2006 - 9/2009
. Pass with Credit
Associate Degree in International TradeHoa Sen University9/2006 - 9/2009
. Pass with Credit
Sale and Customer Service's CertificateVIETNAM USA SOCIETY ENGLISH TRAINING CENTER - VUS
. Certificate of Breakthrough Mindset in Sales 2016 of Dale Carnegie Training
. Certificate of Excellent Customer Service Course 2015
. Certificate of Psychological Skills in Customer Service 2014
. Certificate of Developing Communication Skills and Profession Image’s 2012