ABOUT ME

More than 5 years experience in education help me to get the perfect background for trying a new role with higher position.

Work experience
  • Senior ConsultantVIET NAM USA SOCIETY ENGLISH TRAINING CENTER - VUS
    1/2012 - 4/2017

    . Responsible for pushing sales target of the Young Leader Program.
    . Purpose the marketing stratery and put out sales strategy for business to lead the team reach the KPI goals per month.
    . Providing excellent post-sales service and follow-up to maintain high customer satisfaction for maximize referral.
    . Main responsible for handling complaints from parents and students.
    . Training new staff and giving initial employee reviews.
    . In charge of placement test for the kids and substitute teacher for Superkids program.

  • Sale CooporationLG-VINA COSMETICS CO.,LTD
    2/2011 - 9/2011

    . Examine client’s skin in order to evaluate skin condition and appearance.
    . Consult skincare routine and offer product family suitable for improving existing skin condition.
    . Partner with the Marketing Department to establish an action plan to drive retail sales.
    . Meet and negotiate with retail outlets.
    . Get more relationships and improve communication skills.

  • Sale CooporationTHE AUSTRALIAN AND NEW ZEALAND BANKING GROUP LIMITED - ANZ
    7/2009 - 12/2009

    . Offering the benefit of using the credit cards to the customer: interest-free within 45 days, linking installments without interest within 6-12 months…
    . Reach to the month target and take caring customer after sales. . Get more relationships and improve communication skills.

  • International Payment Department - Final InternshipSAI GON THUONG TIN COMMERCIAL BANK - SACOMBANK
    3/2009 - 5/2009

    . Make inspection of arrival documents and find out discrepancies between contract and letter of credit (L/C) to request the beneficiary amend.
    . Businesses can only open a letters of credit when they satisfy all the conditions the ​​bank offer such as: deposit rate, credit granted, insurance of the third parties and proof of property etc…
    . To record documents, handle and transfer L/C to customer after finished opening.
    . To endorse bill, enter records of arrival documents…
    . Realize the effect of UCP 600 in the documentary credit in payment process.

  • Import Export Department - Mid Internship HAI LUU TRADING & SERVICE CO., LTD
    8/2008 - 9/2008

    . Learn more about the process of ex-importing network; the way how to register a certificate of origin (C/O), establish packing list (P/L), analysis of quantity and quality of goods…
    . Prepare customs declaration and related documents for submitting to Customs
    . Build strong relationship with current & potential customers, attend customer’s inquiries through phone and email.
    . Get more communication skills.

  • Association programHoa Sen University
    11/2007 - 11/2007

    PR collaborator of “CAT – Certified Accounting Technician”
    . Learn how to write a press release and build the seminar plan to public relation for CAT programs
    . Did the preparation work such as: contact and arrange seating for the participants at the seminar.
    . Press released on Nguoi Lao Dong News and the event of CAT celebrated successfully.
    . Realize the important of Communication and Public Relations.

Education
  • Bachelor of Business Administration (BA)Hoa Sen University
    11/2009 - 11/2011

    . Pass with Distinction
    . Toeic Marks 2011: 680/990

  • Bachelor of Foreign Trade (FT)Hoa Sen Univerity
    9/2006 - 9/2009

    . Pass with Credit

  • Associate Degree in International TradeHoa Sen University
    9/2006 - 9/2009

    . Pass with Credit

  • Sale and Customer Service's CertificateVIETNAM USA SOCIETY ENGLISH TRAINING CENTER - VUS

    . Certificate of Breakthrough Mindset in Sales 2016 of Dale Carnegie Training
    . Certificate of Excellent Customer Service Course 2015
    . Certificate of Psychological Skills in Customer Service 2014
    . Certificate of Developing Communication Skills and Profession Image’s 2012

Skills
  • Negotiation
    90%
  • Communication
    95%
  • Sales, Consultant
    90%
  • Presentation
    90%
  • Problem Solving
    89%