Work experience
  • REGIONAL DIRECTORApax English Nguyen Son
    01/2017 – Present

    After having oustanding archievement leading Nguyen Son Branch, I got promotion to
    Regional Director and I am incharge of the North of Vietnam. 
     Report directly to CEO; Setting up and Managing 10 Branches in Ha Noi, Vinh, Thanh
    Hoa, Thai Binh, Hai Duong, Bac Ninh, Vinh Phuc, Thai Nguyen…
     Be responsible for 10 branches in the Northern Vietnam

  • BRANCH MANAGERApax English Nguyen Son
    03/2016 – 03/2018

    Report directly to CEO; Setting up and Managing Nguyen Son Branch including
    Nguyen Son English Center.
    Be responsible for all revenue, profit, quality of services, human resource,… of
    Nguyen Son branch.
    Lead Sales & Marketing Department; Plan and implement all sales & marketing
    activities such as PR, advertising, events, sponsoring … within approved budget.
    Work with Sales Department on products, pricing, business strategy …
    Managing Academic department, Customer Service department, and other
    departments in the Branch.
    Training, Coaching and responsible for the quality services of the English Center.

  • SENIOR ADVISOR OF BOARD OF MANAGERMENTWall Street Securities JSC
    10/2013 – 03/2016

    Advising about Restructuring Enterprise.
    Advising about Strategy of Sustainable Development.
    Five – stars service standard.

  • HEAD OF SERVICES & FACILITIES DEPARTMENTEcopark Vietnam
    08/2013 – 03/2016

    Report directly to Owner.
    Developing new services and new facilities for Ecopark’s Resident & Customer.
    Setting up & Managing the system of Restaurants, Clubhouses, Lounge & Bar (Cay Cau
    Restaurant, Ga len mam Restaurant, Evergreen Pool Bar, Te Giac Sport Bar, Vuon Tung
    Clubhouse, Vuon Mai Clubhouse, Rung Co Clubhouse, Evergreen Cinema, Evergreen Yoga
    Club, Evergreen Swimming Club, …).
    Five – stars service standard.
    Friendly and Closely.

  • GENERAL MANAGEROcean Hotel
    03/2010 – 08/2013

    Report directly to Chairman; be responsible for all revenue, profit, quality of
    services, human resource, … of the Hotel.
    Lead Sales & Marketing Department; Plan and implement all sales & marketing
    activities such as PR, advertising, events, sponsoring … within approved budget.
    Work with Sales Department on products, pricing, business strategy …
    Managing Front office department, Food & Beverage department, and other
    departments in the Hotels.
    Training, Coaching and responsible for the quality services of the Hotels.

  • ASSISTANT TO GROUP CHAIRMANOcean Hotel
    03/2010 – 08/2013

    Report directly to Chairman Ha Van Tham; be responsible for setting up and implementing
    Pre-opening.
    Technology assistant
    Setting up HR engine
    Recruiting and Evaluating candidates
    Advising about all Contractors & Suppliers
    Advising about Architecture & Interior design
    Advising about Business strategy & Marketing Advising about Brand & Image
    Advising about Concept & Employee‘s uniform
    Advising about standard activity process in Hotel
    Member of Supervising Board all the hotels, resorts of Ocean Group.

  • NATIONAL SALES MANAGERLIVACO Eurl
    8/2007 – 3/2010

    Report directly to General Management Board.
    – Leading Sales & Marketing Department
    – Planning & Implementing Business Strategy.
    – Managing & Developing Distribution System.
    – Five – stars service standard.

  • ASSISTANT TO FRONT OFFICE MANAGER – DUTY MANAGERGuoman Hanoi Boutique Hotel
    6/2003 – 3/2008

    Directly report to Front Office Manager. Lead and reponsible for Front Office operations

  • INTERNSHIP Hotel Novotel Paris La Défense
    09/2009 – 03/2010

    Trainee in all departments

Education
  • International Bachelor of Hotel Management & Business AdministrationEuropean Management Center (IEMI-CMH), Paris-France
    2008 – 2010
  • Bachelor of Arts – English and CulturalUniversity of Hanoi
    1999 – 2003
Honors & awards
  • Employee of the year Ocean Group
    2010
  • Apax English

    Certificate of Excellence 2017 of Regional Director.
    Best Branch Manager 2016 (1000 students in 6 months)

Skills
  • English
    95%
  • French
    90%
  • Presentation
    95%
  • Business Training Skill
    95%
  • Business communication:
    95%
  • Leadership
    95%